Arctic Kingdom has crafted the world’s finest experiential tours and expeditions in the Canadian Arctic and polar regions for over 20+ years, building custom experiences for individuals, film production companies, corporations, and scientists. Arctic Kingdom was recently recognized by its tourism and destination partners as ‘The Pioneers’ of Arctic tourism.
Positioned as the market leader in Arctic Tourism and Polar Bear plus Wildlife experiences, Arctic Kingdom attracts accomplished well-traveled guests from around the world to experience the wonderment of these polar places including its people, culture, and land. We are currently looking to add a Full Time Manager of Guest Experience to the team.
This position owns the guest experience from post-sale through travel to destination. They engage continuously with guests to provide information, answer questions, and generate excitement about their upcoming adventure. They are responsible for developing Arctic Kingdom’s strategy around overall hospitality, and in working with all other departments to provide a consistent high level luxury experience for all guests. This job will be active until the position is filled.
Some of What You’ll Be Doing:
Our Ideal Candidate:
We are a small team who are passionate about travel and all things arctic. You’ll thrive here if you have an entrepreneurial mindset and work well when things are continuously evolving and you’re continuously learning. We adapt and overcome through strong team communication, individual accountability, and teamwork.
Competitive wage and benefits, including three weeks of annual paid vacation plus a paid week off in December.
As a condition of hire, all new employees will be required to provide proof of vaccination against COVID-19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Arctic Kingdom on a case-by-case basis.
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